Quality Management System Requirements - ISO 9001:2000
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Find out what's in the business end of ISO9001:2000 and what are the essential elements required to be included in your Quality Management System

And most importantly what can you dump from that old folder of Quality Procedures.

Quality management systems are essential in the current Australian business climate and assist in managing the customer focus of the business for the future. The Course explores the international requirements of a management system. The core elements of the ISO 9001:2000 standard are discussed.

Structured for those who work with, or need to develop a Quality Management System, the focus of the course is on why the elements of the management system exist and what  value they add to your organisation.

Relevant for Policy Makers, Quality Managers and Officers, Internal Auditors, Environmental Officers, Health and Safety Officers, Site and Department Managers.

Quality management systems are essential in the current Australian business climate and assist in managing the customer focus of the business for the future. The Course explores the international requirements of a management system. The core elements of the ISO 9001:2000 standard are discussed.

Structured for those who work with, or need to develop a Quality Management System, the focus of the course is on why the elements of the management system exist and what  value they add to your organisation.

Relevant for Policy Makers, Quality Managers and Officers, Internal Auditors, Environmental Officers, Health and Safety Officers, Site and Department Managers.


Core Course Elements;

· ISO 9001 elements
· QMS Objectives
· Modified and New Clauses from the 1994 version
· Process Mapping
· Critical to quality characteristics
· Reporting
· Management Review
· Implementation Planning

Course Recognition

On successful completion of the course assessment tasks participants will receive a “Certificate of Attendance”


Important Note

Participants will need to bring along their own copy of ISO9001:2000. Copies can be purchased from www.standards.com.au